Faculty Support empowers faculty and school leadership to create and implement an engaging online learning environment that delivers transformative student outcomes. We offer an end-to-end faculty experience providing new program launch guidance, detailed training, and relationship management throughout the lifecycle of a program.
On the Faculty Support team, the Manager Faculty Relations will be responsible for developing and executing a growth plan for the Faculty Relationship Specialists team that focuses on the relationship aspect between 2U and faculty members. You’ll will work with individuals on the team to enhances the faculty experience by providing take-charge, comprehensive and exceptional customer service. You’ll enhance the faculty experience by providing exceptional and comprehensive white-glove customer service. You’ll be extremely comfortable with managing a team of both onsite and remote employees. You’re solution-oriented, regularly challenging the status quo, while expeditiously seeing all faculty issues through to resolution.
Travel: Occasional travel to programs sites
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.
Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
2U partners with leading colleges and universities to deliver the world’s best online degree programs. Our Platform, a fusion services and technology, enables schools to attract, enroll, educate, support and graduate students around the world. Our company culture is united by our No Back Row® philosophy; the idea that when we each lean in and do our part, we are better individually and collectively.
2U Diversity and Inclusion Statement
At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.
Why It’s Great to Work at 2U
2U offers a high-energy work environment that’s both challenging and fun. We work hard, but our offices are casual and social places. We wear jeans to work and fuel brainstorming sessions with snacks and seltzer.
2U offers a comprehensive benefits package: