2U HQ - Lanham Office

Returning Candidate?

Sr. Manager, Internal Communications and Engagement

Sr. Manager, Internal Communications and Engagement

Job Locations 

More information about this job

What We're Looking For

The Senior Manager of Internal Communications and Employee Engagement will join a growing team dedicated to ensuring two-way communication across the business. You will be responsible for engaging, aligning and inspiring employees with our vision and strategies while providing leaders with the tools to help all team members understand their role in delivering our plan. To be effective, you must know how to identify and tell the stories that make lofty concepts like vision, strategy and business priorities come to life in a relevant and memorable way.


We are looking for someone who can balance both strategic and tactical communications work. Your primary objective will be to keep our leadership and employees informed on key issues to drive the business and share knowledge across the organization. You will understand where the communications gaps are and put a plan in place to address them. At the same time, you need to be able to set up and manage systems and processes to promote effective communications.

Responsibilities Include, But Are Not Limited To

  • Provide strategic communications counsel to senior leaders and internal business functions with expert service
  • Develop messaging and internal presentations for company updates, key initiatives, industry issues and other topics
  • Plan and execute effective communication strategies to inform, engage and inspire employees
  • Provide strategic planning support for programs to influence culture change and promote an inclusive workforce
  • Use consultative skills to influence stakeholders across a complex corporate environment
  • Research industry trends (e.g., through networking, benchmarking, industry publications) to identify new methods for message delivery
  • Establish and track metrics that help correlate internal communications programs to employee productivity, engagement and organization performance
  • Perform related duties as assigned

Things That Should Be in Your Background

  • 6 - 8 years of corporate communications experience in a fast-paced, high-change environment, with a minimum of 3 years in an internal communications capacity
  • Deep knowledge of and experience with internal communications, change management and employee engagement strategies
  • Ability to take initiative to build strong, productive and trusting relationships with all levels of an organization, from senior executives to front line workers, with an eye to call on those relationships at important junctures
  • Ability to use data to measure communication effectiveness and make decisions on future communications
  • Excellent written & verbal communication skills
  • Creative and strategic thinker
  • Demonstrated experience exercising sound judgment
  • Proactive approach, seeking out challenges and anticipating issues

Other Attributes That Will Help You in This Role

  • Track record of success creating communications that successfully lead an organization through change
  • Demonstrated ability to develop and execute effective strategies to engage a global workforce across multiple office locations and geographies
  • Understanding of internal and external communications strategies, tools, systems and techniques
  • Passion for providing exceptional customer service in one’s daily interactionsAbility to work in a fast-paced environment with all levels of management
  • Strong organizational, prioritization and project management skills
  • Ability to work with a diverse team in a fast-paced, entrepreneurial environment
  • Enthusiasm to work in an always evolving business


About 2U Inc. (NASDAQ: TWOU)
2U partners with leading colleges and universities to deliver the world’s best online degree programs. Our Platform, a fusion services and technology, enables schools to attract, enroll, educate, support and graduate students around the world. Our company culture is united by our No Back Row® philosophy; the idea that when we each lean in and do our part, we are better individually and collectively.

2U Diversity and Inclusion Statement
At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.

Why It’s Great to Work at 2U
2U offers a high-energy work environment that’s both challenging and fun. We work hard, but our offices are casual and social places. We wear jeans to work and fuel brainstorming sessions with snacks and seltzer.

2U offers a comprehensive benefits package:

  • Medical, dental, and vision coverage
  • Life insurance, disability and 401(k)
  • Unlimited snacks and drinks
  • Generous paid leave policies including a PTO allowance for your vacation, personal, or sick days
  • Additional time off benefits include:
    • time off to volunteer for non-profit organizations
    • parental leave after 12 months of employment
    • holidays that include a winter break from Christmas through New Year and more!
  • Tuition reimbursement program

EEO statement:
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.